Optimiser

Job Role: Optimiser

Working within the Contract team, we are currently seeking candidates for the role of Optimiser:

Job Description:

To continually assess the diary for potential opportunities for optimisation and to drive down installation costs.
Review all opportunities in WIP to maximise utilisation of direct installers.
Deal swiftly and effectively with any potential booking conflicts.
Develop the planning function amongst the Internal Account Managers to increase the percentage of right first time allocation.
Build a rapport with Regional Installations Managers to ensure sufficient installation and survey resource is available to meet customer demand.
To work with account managers to enable correct and fair re-allocation of work.
Generate Field Aware process improvements for the planning function.
Be attuned to financial implications of decisions, in particular with the usage of subcontractors.
Deliver trend analysis on job types, travel times, costings & job durations.

Required Skills and Competencies for the Role:

Proven experience in a project planner or programme scheduler role in any industry sector or data analysis/reporting role.
Comfortable with interpreting statistics to improve operational excellence.
Can scan through diarised appointments quickly but effectively to pick out the anomaly within the schedule.
Have the ability to work in a logical fashion, but when called upon ‘think outside the box’ to get the right scheduling solution.
Can deal with ‘chaotic’ scenarios and ‘change’ with calmness.
A relationship-builder who can communicate to stakeholders at all levels, in particular between the field and the office.

Able to demonstrate an appreciation of business strategy and a strong sense of prioritisation.
To have the aptitude to switch frequently between both ‘short term’ and ‘long-term’ planning..
Proactive engagement and appropriate escalation to the Planning Manager to meet programme timelines; displaying calmness under pressure.

A full job description is available from HR. CV’s should be submitted to Liz Oades on loades@hdhc.com by Monday 16^th April 2018